Legal
Privacy Policy
This Privacy Policy explains how SHREEKHATUSHYAM BROADBAND SERVICES PVT LTD collects, uses, stores, and protects personal information when you use our broadband, business internet, support, and website services.
How We Handle Your Data
We process information responsibly to deliver internet services, manage customer accounts, provide technical support, improve service quality, and meet legal or regulatory obligations. The sections below summarize the main categories of information we may collect and how that information may be used.
Collection
Information We Collect
We may collect personal details such as your name, phone number, email address, installation address, billing information, identity or verification details, service requests, device-related information, and communication records when you inquire about, subscribe to, or use our services.
Use
How We Use Information
Your information may be used to activate services, verify eligibility, process payments, manage installations, respond to support requests, send service updates, improve network operations, prevent misuse, and maintain the safety, reliability, and performance of our broadband and business connectivity services.
Sharing
When Information May Be Shared
We may share information with trusted service providers, payment partners, installation teams, technical vendors, or authorities when reasonably necessary for service delivery, legal compliance, dispute handling, fraud prevention, or protection of our rights, customers, and network infrastructure.
Protection
Your Rights And Data Security
We take reasonable administrative, technical, and operational measures to protect personal information against unauthorized access, misuse, loss, or disclosure. While no online system can guarantee absolute security, we work to maintain appropriate safeguards for our systems and customer records.
You may contact us to request updates to your personal information, ask questions about our privacy practices, or raise concerns about the handling of your data. We may retain records for as long as needed for service delivery, billing, dispute resolution, legal compliance, and legitimate business purposes.
By using our website or services, you acknowledge this Privacy Policy. We may update this page from time to time, and revised versions will apply from the date they are posted on this website.